Smart conversation design, product-aware sales, and enterprise-grade reliability — built for growing stores.
Dealdroid is more than a chatbot. It is a conversation-first sales assistant built to handle real store workflows: product images, large catalogs, noisy chats, third-party triggers, and safe updates. Designed for small teams that need enterprise reliability.
Controls conversation flow naturally. Understands customer images, waits for complete thoughts before replying, and consolidates multiple questions into one helpful answer — never annoying
Scales to thousands of SKUs with visual recognition. Understands product images and can pull up the exact product photos during conversations
Create rich documentation with images, links, and formatting. AI understands images within documents. PDF support coming soon
Define exactly when to pause AI and escalate to humans. Gives you true control over conversation boundaries and handoffs
Auto-detects customer language and replies naturally in that language. Built-in validation checks response accuracy
Connect external systems via webhooks. AI can send data out and receive dynamic responses from your CRM, orders, or inventory systems
Automated regression tests prevent breaking changes
Team roles, transcripts, and brand voice editor
Role-based access, audit logs, encrypted webhooks
When a customer sends multiple messages in a row, Dealdroid waits and replies to the final message — just like a real person. That means no duplicate answers, cleaner chats, and less confused customers.
Example: When a user types three lines in a row, Dealdroid replies once with an answer that addresses all questions.
Dealdroid can import large product catalogs, understand product details, and recognize product images. It can recommend items, compare models, and send product photos that match customer questions.
Example: Customer asks: 'Show me that red shirt in size M' → Bot returns the precise photo + availability status.
Supports CSV feeds, Shopify integration, and REST product APIs. Image recognition works against stored product images and metadata.
Add manuals, warranty documents, FAQs, and images to the knowledge base. Dealdroid prioritizes KB content for answers, attaching supporting images or PDFs when appropriate.
Example: Customer: 'How long is the warranty?' — Bot: '12 months. See warranty PDF [download link]'
KB supports Markdown + image attachments + version history.
Dealdroid supports 119 languages and dialects worldwide. It automatically detects your customer's language and responds naturally in the same language — no setup required. Your customers around the globe can reach out anytime, and Dealdroid handles conversations 24/7.
Example: A customer writes in Japanese at 3 AM → Dealdroid detects the language, pulls product info from your English knowledge base, and replies in perfect Japanese — instantly.
Language detection is automatic. Knowledge base can be in any language — responses are translated to match customer's language. AI Supervisor monitors for language hallucination.
When Dealdroid detects customer intent, it analyzes what customers want and determines which responses will move customers to the next sale funnel — such as from Awareness to Consideration, then to Conversion, etc. Most importantly, store owners can manually add other necessary intents, including handoff to humans.
Example: Users can configure additional settings such as: when a Purchase intent is detected, ask the user to choose a payment method between cash on delivery or bank transfer.
You can also configure which webhook to call when users enter a specific intent.
Complete API reference, webhook specifications, and intent configuration for building custom integrations and advanced workflows.
Send messages programmatically and integrate DealDroid into your custom applications, mobile apps, or workflows
Get real-time notifications for every message to build custom integrations, track conversations, and trigger automation
Control bot behavior and trigger third-party API webhooks based on conversation context—generate payment links, update CRM, or automate workflows
See how Dealdroid can handle your customer conversations and close more deals — without adding staff.
